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Return-Path: <customerexperience@survey.twilio.com> Delivered-To: management@imators.com Received: from web05.ouiheberg.com by web05.ouiheberg.com with LMTP id gJ3PCMVwpWieOScAw70cEg (envelope-from <customerexperience@survey.twilio.com>) for <management@imators.com>; Wed, 20 Aug 2025 06:52:53 +0000 Return-path: <customerexperience@survey.twilio.com> Envelope-to: management@imators.com Delivery-date: Wed, 20 Aug 2025 08:52:53 +0200 Received: from smtp-252-53.iad1.qemailserver.com ([98.97.252.53]:37308) by web05.ouiheberg.com with esmtps (TLS1.2) tls TLS_ECDHE_ECDSA_WITH_AES_256_GCM_SHA384 (Exim 4.98.2) (envelope-from <customerexperience@survey.twilio.com>) id 1uocgl-0000000Ar6g-2Tb6 for management@imators.com; Wed, 20 Aug 2025 08:52:53 +0200 DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=simple/relaxed; t=1755672887; s=qualtrics; d=survey.twilio.com; h=List-ID:List-Unsubscribe-Post:List-Unsubscribe:Content-Type:MIME-Version:Subject:Message-ID:To:Reply-To:Sender:From:Date; bh=vwqjeT01KDZcGT5gaji09zGCQscJ5gBZGz9fHgGYxRM=; b=KWBl2f5BeHoGTao6QFD1nsm5CeQ5N7QFC3AMP27ZMTilJ7nnmh//4M0r1NGoJEQp XPPH9HJyVz7YpJCM8j5mp/29m8nWPpaqACJIzN5dmVCOSEyMcEzrPCiA2Xh041nYF8w cp3eY7WarMmhX4mJ0hD5JbC22auiRrxCpnP0YuNc= Date: Wed, 20 Aug 2025 00:54:47 -0600 (MDT) From: Twilio Customer Experience <customerexperience@survey.twilio.com> Sender: Twilio Customer Experience <customerexperience@survey.twilio.com> Reply-To: Twilio Customer Experience <customerexperience@twilio.com> To: Izhak Aktas <management@imators.com> Message-ID: <1964988210.1017007.1755672887430@jwm-5d9594c5c8-4flml> Subject: Share some quick feedback? 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The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: <https://www.twilio.com/> Hi Izhak, To help Twilio provide you the best experience possible, we'd like your help with this very brief survey. On a scale from 0-10, how likely are you to recommend Twilio to a friend or colleague? Not at all likely Extremely likely 0 <https://surveys.twilio.com/jfe/form/SV_6g8060mWx11oOMt?Q_DL=jIsOY1a6P5haTp4 [...] Content analysis details: (-0.3 points, 5.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- 0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked. See http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block for more information. [URI: twilio.com] 0.0 URIBL_DBL_BLOCKED_OPENDNS ADMINISTRATOR NOTICE: The query to dbl.spamhaus.org was blocked due to usage of an open resolver. 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[98.97.252.53 listed in sa-trusted.bondedsender.org] -0.0 SPF_PASS SPF: sender matches SPF record -0.1 DKIM_VALID_AU Message has a valid DKIM or DK signature from author's domain 0.1 DKIM_SIGNED Message has a DKIM or DK signature, not necessarily valid -0.1 DKIM_VALID_EF Message has a valid DKIM or DK signature from envelope-from domain -0.1 DKIM_VALID Message has at least one valid DKIM or DK signature 0.0 HTML_MESSAGE BODY: HTML included in message -0.1 DKIMWL_WL_HIGH DKIMwl.org - High trust sender X-Spam-Flag: NO ------=_Part_1017004_1250366113.1755672887428 Content-Type: multipart/alternative; boundary="----=_Part_1017005_68144586.1755672887428" ------=_Part_1017005_68144586.1755672887428 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: 7bit <https://www.twilio.com/> Hi Izhak, To help Twilio provide you the best experience possible, we'd like your help with this very brief survey. On a scale from 0-10, how likely are you to recommend Twilio to a friend or colleague? Not at all likely Extremely likely 0 <https://surveys.twilio.com/jfe/form/SV_6g8060mWx11oOMt?Q_DL=jIsOY1a6P5haTp4_6g8060mWx11oOMt_CGC_IvWTVCyeyUKa21j&Q_CHL=email&Q_PopulateResponse=%7B%22QID1%22:%220%22%7D&Q_PopulateValidate=1&invite_date=8/20/25 12:24 PM IST&NPS_score=0> 1 <https://surveys.twilio.com/jfe/form/SV_6g8060mWx11oOMt?Q_DL=jIsOY1a6P5haTp4_6g8060mWx11oOMt_CGC_IvWTVCyeyUKa21j&Q_CHL=email&Q_PopulateResponse=%7B%22QID1%22:%221%22%7D&Q_PopulateValidate=1&invite_date=8/20/25 12:24 PM IST&NPS_score=1> 2 <https://surveys.twilio.com/jfe/form/SV_6g8060mWx11oOMt?Q_DL=jIsOY1a6P5haTp4_6g8060mWx11oOMt_CGC_IvWTVCyeyUKa21j&Q_CHL=email&Q_PopulateResponse=%7B%22QID1%22:%222%22%7D&Q_PopulateValidate=1&invite_date=8/20/25 12:24 PM IST&NPS_score=2> 3 <https://surveys.twilio.com/jfe/form/SV_6g8060mWx11oOMt?Q_DL=jIsOY1a6P5haTp4_6g8060mWx11oOMt_CGC_IvWTVCyeyUKa21j&Q_CHL=email&Q_PopulateResponse=%7B%22QID1%22:%223%22%7D&Q_PopulateValidate=1&invite_date=8/20/25 12:24 PM IST&NPS_score=3> 4 <https://surveys.twilio.com/jfe/form/SV_6g8060mWx11oOMt?Q_DL=jIsOY1a6P5haTp4_6g8060mWx11oOMt_CGC_IvWTVCyeyUKa21j&Q_CHL=email&Q_PopulateResponse=%7B%22QID1%22:%224%22%7D&Q_PopulateValidate=1&invite_date=8/20/25 12:24 PM IST&NPS_score=4> 5 <https://surveys.twilio.com/jfe/form/SV_6g8060mWx11oOMt?Q_DL=jIsOY1a6P5haTp4_6g8060mWx11oOMt_CGC_IvWTVCyeyUKa21j&Q_CHL=email&Q_PopulateResponse=%7B%22QID1%22:%225%22%7D&Q_PopulateValidate=1&invite_date=8/20/25 12:24 PM IST&NPS_score=5> 6 <https://surveys.twilio.com/jfe/form/SV_6g8060mWx11oOMt?Q_DL=jIsOY1a6P5haTp4_6g8060mWx11oOMt_CGC_IvWTVCyeyUKa21j&Q_CHL=email&Q_PopulateResponse=%7B%22QID1%22:%226%22%7D&Q_PopulateValidate=1&invite_date=8/20/25 12:24 PM IST&NPS_score=6> 7 <https://surveys.twilio.com/jfe/form/SV_6g8060mWx11oOMt?Q_DL=jIsOY1a6P5haTp4_6g8060mWx11oOMt_CGC_IvWTVCyeyUKa21j&Q_CHL=email&Q_PopulateResponse=%7B%22QID1%22:%227%22%7D&Q_PopulateValidate=1&invite_date=8/20/25 12:24 PM IST&NPS_score=7> 8 <https://surveys.twilio.com/jfe/form/SV_6g8060mWx11oOMt?Q_DL=jIsOY1a6P5haTp4_6g8060mWx11oOMt_CGC_IvWTVCyeyUKa21j&Q_CHL=email&Q_PopulateResponse=%7B%22QID1%22:%228%22%7D&Q_PopulateValidate=1&invite_date=8/20/25 12:24 PM IST&NPS_score=8> 9 <https://surveys.twilio.com/jfe/form/SV_6g8060mWx11oOMt?Q_DL=jIsOY1a6P5haTp4_6g8060mWx11oOMt_CGC_IvWTVCyeyUKa21j&Q_CHL=email&Q_PopulateResponse=%7B%22QID1%22:%229%22%7D&Q_PopulateValidate=1&invite_date=8/20/25 12:24 PM IST&NPS_score=9> 10 <https://surveys.twilio.com/jfe/form/SV_6g8060mWx11oOMt?Q_DL=jIsOY1a6P5haTp4_6g8060mWx11oOMt_CGC_IvWTVCyeyUKa21j&Q_CHL=email&Q_PopulateResponse=%7B%22QID1%22:%2210%22%7D&Q_PopulateValidate=1&invite_date=8/20/25 12:24 PM IST&NPS_score=10> Thank you for your candid feedback! Cheers, Twilio Customer Experience <http://www.twilio.com> This email was sent to management@imators.com. Don't want to receive emails from Twilio? Change your email preferences <https://surveys.twilio.com/subscription/manage/confirmation?recipientId=CGC_IvWTVCyeyUKa21j&distributionId=EMD_jIsOY1a6P5haTp4&BT=dHdpbGlv> If you have any questions or concerns, please contact our Help Center <https://help.twilio.com>. 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width: 100%;"> <tbody> <tr style="-webkit-text-size-adjust: 100%; -ms-text-size-adjust: 100%; -webkit-font-smoothing: antialiased; color: #2c2c2a; font-family: Helvetica Neue, Helvetica, Arial, sans-serif;"> <td align="left" height="45" style="width: 50%; -webkit-text-size-adjust: 100%; -ms-text-size-adjust: 100%; -webkit-font-smoothing: antialiased; color: #2c2c2a; font-family: Helvetica Neue, Helvetica, Arial, sans-serif; border-collapse: collapse; padding: 0 0 15px;"><a href="https://www.twilio.com/" style="-webkit-text-size-adjust: 100%; -ms-text-size-adjust: 100%; -webkit-font-smoothing: antialiased; color: #e31e26; font-family: Helvetica Neue, Helvetica, Arial, sans-serif; text-decoration: none;" target="_blank"><img alt="Twilio" src="https://pages.twilio.com/rs/294-TKB-300/images/twilio-wordmark.png" style="-webkit-text-size-adjust: 100%; -ms-text-size-adjust: 100%; -webkit-font-smoothing: antialiased; color: #2c2c2a; font-family: Helvetica Neue, Helvetica, Arial, sans-serif; outline: none; text-decoration: none; -ms-interpolation-mode: bicubic; max-width: 100%; border: none;" width="150"> </a></td> </tr> </tbody> </table> <!-- HEADER END --><!-- BODY CONTENT TEXT START --> <table align="left" cellpadding="0" style="-webkit-text-size-adjust: 100%; -ms-text-size-adjust: 100%; -webkit-font-smoothing: antialiased; color: #2c2c2a; font-family: Helvetica Neue, Helvetica, Arial, sans-serif; width: 100%; background: none #fff; border-radius: 2px; border: solid 1px #eee;"> <tbody class="mktoContainer" id="email_body_container"> <tr class="mktoModule" id="email_body_module1" style="-webkit-text-size-adjust: 100%; -ms-text-size-adjust: 100%; -webkit-font-smoothing: antialiased; color: #2c2c2a; font-family: Helvetica Neue, Helvetica, Arial, sans-serif;"> <td class="mktEditable" id="body_content1" style="-webkit-text-size-adjust: 100%; -ms-text-size-adjust: 100%; -webkit-font-smoothing: antialiased; color: #2c2c2a; font-family: Helvetica Neue, Helvetica, Arial, sans-serif; border-collapse: collapse; width: 100%; vertical-align: top; margin: 0; font-size: 16px; mso-line-height-rule: exactly; line-height: 160%; font-weight: 400; padding-top: 25px;padding-bottom: 0px;padding-left: 25px;padding-right: 25px;"> <p>Hi Izhak,</p> </td> </tr> <tr class="mktoModule" id="email_body_module2" style="-webkit-text-size-adjust: 100%; -ms-text-size-adjust: 100%; -webkit-font-smoothing: antialiased; color: #2c2c2a; font-family: Helvetica Neue, Helvetica, Arial, sans-serif;"> <td class="mktEditable" id="body_content2" style="-webkit-text-size-adjust: 100%; -ms-text-size-adjust: 100%; -webkit-font-smoothing: antialiased; color: #2c2c2a; font-family: Helvetica Neue, Helvetica, Arial, sans-serif; border-collapse: collapse; width: 100%; vertical-align: top; margin: 0; font-size: 16px; mso-line-height-rule: exactly; line-height: 160%; font-weight: 400; padding-top: 25px;padding-bottom: 0px;padding-left: 25px;padding-right: 25px;"> <p>To help Twilio provide you the best experience possible, we'd like your help with this very brief survey.</p> <p> </p> <table align="center" border="0" cellpadding="0" style="background-color: #f2f4f8; border: 1px solid #D9DBDE; border-radius: 3px; font-family: arial,sans-serif; max-width: 600px;"> <tbody> <tr> <td style="font-size: 15px; padding: 16px 16px 16px 16px;">On a scale from 0-10, how likely are you to recommend Twilio to a friend or colleague?</td> </tr> <tr> <td style="padding: 0 16px 4px 16px;"> <table border="0" cellpadding="0" cellspacing="0" style="color: #a5a5a5; font-size: 13px;" width="100%"> <tbody> <tr> <td align="left" style="text-align: left;">Not at all likely</td> <td align="right" style="text-align: right;">Extremely likely</td> </tr> </tbody> </table> </td> </tr> <tr> <td id="content" style="padding: 0 16px 16px 16px;"> <table border="0" cellpadding="0" cellspacing="0" style="text-align: center;" width="100%"> <tbody> <tr> <td style="font-size: 18px; width: 40px; border-radius: 3px; background: #fff; border: 1px solid #A5A5A5;"><a href="https://surveys.twilio.com/jfe/form/SV_6g8060mWx11oOMt?Q_DL=jIsOY1a6P5haTp4_6g8060mWx11oOMt_CGC_IvWTVCyeyUKa21j&Q_CHL=email&Q_PopulateResponse=%7B%22QID1%22:%220%22%7D&Q_PopulateValidate=1&invite_date=8/20/25 12:24 PM IST&NPS_score=0" style="display: block; text-decoration: none; color: #666; background: #fff; line-height: 40px; border-radius: 3px; white-space: nowrap;">0</a></td> <td style="width: 4px; height: 40px;"> </td> <td style="font-size: 18px; width: 40px; border-radius: 3px; background: #fff; border: 1px solid #A5A5A5;"><a href="https://surveys.twilio.com/jfe/form/SV_6g8060mWx11oOMt?Q_DL=jIsOY1a6P5haTp4_6g8060mWx11oOMt_CGC_IvWTVCyeyUKa21j&Q_CHL=email&Q_PopulateResponse=%7B%22QID1%22:%221%22%7D&Q_PopulateValidate=1&invite_date=8/20/25 12:24 PM IST&NPS_score=1" style="display: block; text-decoration: none; color: #666; background: #fff; line-height: 40px; border-radius: 3px; white-space: nowrap;">1</a></td> <td style="width: 4px; height: 40px;"> </td> <td style="font-size: 18px; width: 40px; border-radius: 3px; background: #fff; border: 1px solid #A5A5A5;"><a href="https://surveys.twilio.com/jfe/form/SV_6g8060mWx11oOMt?Q_DL=jIsOY1a6P5haTp4_6g8060mWx11oOMt_CGC_IvWTVCyeyUKa21j&Q_CHL=email&Q_PopulateResponse=%7B%22QID1%22:%222%22%7D&Q_PopulateValidate=1&invite_date=8/20/25 12:24 PM IST&NPS_score=2" style="display: block; text-decoration: none; color: #666; background: #fff; line-height: 40px; border-radius: 3px; white-space: nowrap;">2</a></td> <td style="width: 4px; height: 40px;"> </td> <td style="font-size: 18px; width: 40px; border-radius: 3px; background: #fff; border: 1px solid #A5A5A5;"><a href="https://surveys.twilio.com/jfe/form/SV_6g8060mWx11oOMt?Q_DL=jIsOY1a6P5haTp4_6g8060mWx11oOMt_CGC_IvWTVCyeyUKa21j&Q_CHL=email&Q_PopulateResponse=%7B%22QID1%22:%223%22%7D&Q_PopulateValidate=1&invite_date=8/20/25 12:24 PM IST&NPS_score=3" style="display: block; text-decoration: none; color: #666; background: #fff; line-height: 40px; border-radius: 3px; white-space: nowrap;">3</a></td> <td style="width: 4px; height: 40px;"> </td> <td style="font-size: 18px; width: 40px; border-radius: 3px; background: #fff; border: 1px solid #A5A5A5;"><a href="https://surveys.twilio.com/jfe/form/SV_6g8060mWx11oOMt?Q_DL=jIsOY1a6P5haTp4_6g8060mWx11oOMt_CGC_IvWTVCyeyUKa21j&Q_CHL=email&Q_PopulateResponse=%7B%22QID1%22:%224%22%7D&Q_PopulateValidate=1&invite_date=8/20/25 12:24 PM IST&NPS_score=4" style="display: block; text-decoration: none; color: #666; background: #fff; line-height: 40px; border-radius: 3px; white-space: nowrap;">4</a></td> <td style="width: 4px; height: 40px;"> </td> <td style="font-size: 18px; width: 40px; border-radius: 3px; background: #fff; border: 1px solid #A5A5A5;"><a href="https://surveys.twilio.com/jfe/form/SV_6g8060mWx11oOMt?Q_DL=jIsOY1a6P5haTp4_6g8060mWx11oOMt_CGC_IvWTVCyeyUKa21j&Q_CHL=email&Q_PopulateResponse=%7B%22QID1%22:%225%22%7D&Q_PopulateValidate=1&invite_date=8/20/25 12:24 PM IST&NPS_score=5" style="display: block; text-decoration: none; color: #666; background: #fff; line-height: 40px; border-radius: 3px; white-space: nowrap;">5</a></td> <td style="width: 4px; height: 40px;"> </td> <td style="font-size: 18px; width: 40px; border-radius: 3px; background: #fff; border: 1px solid #A5A5A5;"><a href="https://surveys.twilio.com/jfe/form/SV_6g8060mWx11oOMt?Q_DL=jIsOY1a6P5haTp4_6g8060mWx11oOMt_CGC_IvWTVCyeyUKa21j&Q_CHL=email&Q_PopulateResponse=%7B%22QID1%22:%226%22%7D&Q_PopulateValidate=1&invite_date=8/20/25 12:24 PM IST&NPS_score=6" style="display: block; text-decoration: none; color: #666; background: #fff; line-height: 40px; border-radius: 3px; white-space: nowrap;">6</a></td> <td style="width: 4px; height: 40px;"> </td> <td style="font-size: 18px; width: 40px; border-radius: 3px; background: #fff; border: 1px solid #A5A5A5;"><a href="https://surveys.twilio.com/jfe/form/SV_6g8060mWx11oOMt?Q_DL=jIsOY1a6P5haTp4_6g8060mWx11oOMt_CGC_IvWTVCyeyUKa21j&Q_CHL=email&Q_PopulateResponse=%7B%22QID1%22:%227%22%7D&Q_PopulateValidate=1&invite_date=8/20/25 12:24 PM IST&NPS_score=7" style="display: block; text-decoration: none; color: #666; background: #fff; line-height: 40px; border-radius: 3px; white-space: nowrap;">7</a></td> <td style="width: 4px; height: 40px;"> </td> <td style="font-size: 18px; width: 40px; border-radius: 3px; background: #fff; border: 1px solid #A5A5A5;"><a href="https://surveys.twilio.com/jfe/form/SV_6g8060mWx11oOMt?Q_DL=jIsOY1a6P5haTp4_6g8060mWx11oOMt_CGC_IvWTVCyeyUKa21j&Q_CHL=email&Q_PopulateResponse=%7B%22QID1%22:%228%22%7D&Q_PopulateValidate=1&invite_date=8/20/25 12:24 PM IST&NPS_score=8" style="display: block; text-decoration: none; color: #666; background: #fff; line-height: 40px; border-radius: 3px; white-space: nowrap;">8</a></td> <td style="width: 4px; height: 40px;"> </td> <td style="font-size: 18px; width: 40px; border-radius: 3px; background: #fff; border: 1px solid #A5A5A5;"><a href="https://surveys.twilio.com/jfe/form/SV_6g8060mWx11oOMt?Q_DL=jIsOY1a6P5haTp4_6g8060mWx11oOMt_CGC_IvWTVCyeyUKa21j&Q_CHL=email&Q_PopulateResponse=%7B%22QID1%22:%229%22%7D&Q_PopulateValidate=1&invite_date=8/20/25 12:24 PM IST&NPS_score=9" style="display: block; text-decoration: none; color: #666; background: #fff; line-height: 40px; border-radius: 3px; white-space: nowrap;">9</a></td> <td style="width: 4px; height: 40px;"> </td> <td style="font-size: 18px; width: 40px; border-radius: 3px; background: #fff; border: 1px solid #A5A5A5;"><a href="https://surveys.twilio.com/jfe/form/SV_6g8060mWx11oOMt?Q_DL=jIsOY1a6P5haTp4_6g8060mWx11oOMt_CGC_IvWTVCyeyUKa21j&Q_CHL=email&Q_PopulateResponse=%7B%22QID1%22:%2210%22%7D&Q_PopulateValidate=1&invite_date=8/20/25 12:24 PM IST&NPS_score=10" style="display: block; text-decoration: none; color: #666; background: #fff; line-height: 40px; border-radius: 3px; white-space: nowrap;">10</a></td> </tr> </tbody> </table> </td> </tr> </tbody> </table> <p><br>  </p> <p>Thank you for your candid feedback!</p> </td> </tr> <tr class="mktoModule" id="email_body_module3" style="-webkit-text-size-adjust: 100%; -ms-text-size-adjust: 100%; -webkit-font-smoothing: antialiased; color: #2c2c2a; font-family: Helvetica Neue, Helvetica, Arial, sans-serif;"> <td class="mktEditable" id="body_content3" style="-webkit-text-size-adjust: 100%; -ms-text-size-adjust: 100%; -webkit-font-smoothing: antialiased; color: #2c2c2a; font-family: Helvetica Neue, Helvetica, Arial, sans-serif; border-collapse: collapse; width: 100%; vertical-align: top; margin: 0; font-size: 16px; mso-line-height-rule: exactly; line-height: 160%; font-weight: 400; padding-top: 25px;padding-bottom: 0px;padding-left: 25px;padding-right: 25px;"> </td> </tr> <tr class="mktoModule" id="email_body_module4" style="-webkit-text-size-adjust: 100%; -ms-text-size-adjust: 100%; -webkit-font-smoothing: antialiased; color: #2c2c2a; font-family: Helvetica Neue, Helvetica, Arial, sans-serif;"> <td class="mktEditable" id="body_content4" style="-webkit-text-size-adjust: 100%; -ms-text-size-adjust: 100%; -webkit-font-smoothing: antialiased; color: #2c2c2a; font-family: Helvetica Neue, Helvetica, Arial, sans-serif; border-collapse: collapse; width: 100%; vertical-align: top; margin: 0; font-size: 16px; mso-line-height-rule: exactly; line-height: 160%; font-weight: 400; padding-top: 25px;padding-bottom: 0px;padding-left: 25px;padding-right: 25px;"> <p>Cheers,<br> Twilio Customer Experience</p> </td> </tr> <tr class="mktoModule" id="spacer_module" style="-webkit-text-size-adjust: 100%; -ms-text-size-adjust: 100%; -webkit-font-smoothing: antialiased; color: #2c2c2a;"> <td height="25" style="-webkit-text-size-adjust: 100%; -ms-text-size-adjust: 100%; -webkit-font-smoothing: antialiased; color: #2c2c2a; border-collapse: collapse; font-family: Helvetica Neue, Helvetica, Arial, sans-serif; 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